Afsnit 1Kilden til vores anmeldelser

De Anmeldelser Du Ser På wtwstore.com Indsamles Via Trustpilot, an independent third party specialising in customer reviews.

• After placing an order with WTW Store, customers may receive an invitation from Trustpilot to write a review.
• Anmeldelser Offentliggøres På Trustpilot Og Vises Derefter På Vores Hjemmeside (For Eksempel Via Widgets).
• WTW Store Kan Ikke Oprette Anmeldelser På Vegne Af Kunder.

Afsnit 2Reelle og verificerede oplevelser

Vi Finder Det Vigtigt, At Anmeldelser Er Baseret På Ægte Oplevelser. Derfor:

• review invitations are generally sent only to customers who placed an order or had actual contact with us about a purchase or service;
• hver anmelder kan kun give en vurdering via sin egen Trustpilot-konto;
• Trustpilot checks reviews for, among other things, spam, inappropriate language, and potential fake reviews.

This helps ensure that reviews come from people with a real purchase or service experience — in other words, “real reviews”.

Afsnit 3Hvordan vi håndterer positive og negative anmeldelser

• WTW Store does not pay for positive reviews and does not reward customers for leaving a particular rating.
• Vi fjerner ikke negative anmeldelser, bare fordi de er negative.
• If a review may violate Trustpilot’s guidelines (e.g., offensive content or not based on a genuine experience), we can report it to Trustpilot for investigation.
• Når det er muligt, svarer vi på anmeldelser for at hjælpe med at løse problemer sammen med kunden.

Afsnit 4Trustpilots anmeldelsespolitik

Trustpilot applies its own guidelines for reviewers and businesses. You can read these guidelines on Trustpilot’s website:

Se Trustpilots Retningslinjer For Anmeldere

This page provides detailed information on how Trustpilot handles reviews, which rules apply to reviewers, and how misuse is prevented.