{"id":5496,"date":"2026-01-25T01:41:33","date_gmt":"2026-01-25T00:41:33","guid":{"rendered":"http:\/\/wtwstore.com\/?page_id=5496"},"modified":"2026-03-25T20:25:56","modified_gmt":"2026-03-25T19:25:56","slug":"terms-and-conditions-business-b2b","status":"publish","type":"page","link":"https:\/\/wtwstore.com\/fr\/terms-and-conditions-business-b2b","title":{"rendered":"Conditions G\u00e9n\u00e9rales Thuiswinkel Pour Les Professionnels (B2B)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5496\" class=\"elementor elementor-5496\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ae7410 e-flex e-con-boxed e-con e-parent\" data-id=\"5ae7410\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64170f8 elementor-widget elementor-widget-html\" data-id=\"64170f8\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n  :root {\r\n    --wtw-primary: #FF6600;\r\n    --wtw-primary-soft: #FDF3EC;\r\n    --wtw-dark: #050b16;\r\n    --wtw-text: #111827;\r\n    --wtw-muted: #6b7280;\r\n    --wtw-border: #e5e7eb;\r\n    --wtw-radius-lg: 18px;\r\n    --wtw-radius-xl: 26px;\r\n    --wtw-shadow-soft: 0 18px 45px rgba(15, 23, 42, 0.16);\r\n  }\r\n\r\n  .wtw-terms {\r\n    font-family: system-ui, -apple-system, BlinkMacSystemFont, \"Segoe UI\", sans-serif;\r\n    color: var(--wtw-text);\r\n    line-height: 1.6;\r\n    background: linear-gradient(180deg, #fffaf7 0%, #fff3eb 100%);\r\n    padding: 3rem 2rem 4rem;\r\n  }\r\n\r\n  .wtw-terms-inner {\r\n    max-width: 100%;\r\n    margin: 0 auto;\r\n  }\r\n\r\n  .wtw-terms-header {\r\n    background: radial-gradient(circle at 0 0, rgba(255, 102, 0, 0.16), transparent 55%),\r\n      radial-gradient(circle at 100% 0, rgba(5, 11, 22, 0.6), transparent 55%),\r\n      linear-gradient(135deg, #050b16, #07142a);\r\n    color: #fff;\r\n    padding: 2.4rem 2.6rem 2.1rem;\r\n    border-radius: var(--wtw-radius-xl);\r\n    box-shadow: var(--wtw-shadow-soft);\r\n    margin-bottom: 2.5rem;\r\n    position: relative;\r\n    overflow: hidden;\r\n  }\r\n\r\n  .wtw-terms-header::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    inset: 0;\r\n    background: radial-gradient(circle at 80% 120%, rgba(255, 102, 0, 0.2), transparent 55%);\r\n    opacity: 0.9;\r\n    pointer-events: none;\r\n  }\r\n\r\n  .wtw-terms-header-inner {\r\n    position: relative;\r\n    z-index: 1;\r\n    display: flex;\r\n    flex-direction: column;\r\n    justify-content: center;\r\n    align-items: center;\r\n  }\r\n\r\n  .wtw-terms-pill {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    gap: 0.55rem;\r\n    padding: 0.3rem 0.9rem;\r\n    border-radius: 999px;\r\n    background: rgba(15, 23, 42, 0.6);\r\n    border: 1px solid rgba(148, 163, 184, 0.35);\r\n    font-size: 0.82rem;\r\n    letter-spacing: 0.04em;\r\n    text-transform: uppercase;\r\n    margin-bottom: 0.9rem;\r\n  }\r\n\r\n  .wtw-terms-pill-dot {\r\n    width: 7px;\r\n    height: 7px;\r\n    border-radius: 999px;\r\n    background: var(--wtw-primary);\r\n    box-shadow: 0 0 0 5px rgba(255, 102, 0, 0.35);\r\n  }\r\n\r\n  .wtw-terms h1 {\r\n    font-size: clamp(1.7rem, 2.4vw, 2.1rem);\r\n    margin: 0 0 0.4rem;\r\n  }\r\n\r\n  .wtw-terms-subtitle {\r\n    margin: 0;\r\n    font-size: 0.98rem;\r\n    color: rgba(226, 232, 240, 0.9);\r\n    text-align: center\r\n  }\r\n\r\n  .wtw-terms-meta {\r\n    display: flex;\r\n    flex-wrap: wrap;\r\n    gap: 0.8rem 1.8rem;\r\n    margin-top: 1.25rem;\r\n    font-size: 0.86rem;\r\n    color: rgba(203, 213, 225, 0.95);\r\n  }\r\n\r\n  .wtw-terms-meta span {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    gap: 0.45rem;\r\n    padding: 0.35rem 0.85rem;\r\n    border-radius: 999px;\r\n    background: rgba(15, 23, 42, 0.7);\r\n    border: 1px solid rgba(148, 163, 184, 0.4);\r\n  }\r\n\r\n  .wtw-terms-meta span::before {\r\n    content: \"\";\r\n    width: 7px;\r\n    height: 7px;\r\n    border-radius: 999px;\r\n    background: rgba(148, 163, 184, 0.95);\r\n  }\r\n\r\n  .wtw-terms-layout {\r\n    display: grid;\r\n    grid-template-columns: minmax(0, 260px) minmax(0, 1fr);\r\n    gap: 1.75rem;\r\n  }\r\n\r\n  @media (max-width: 900px) {\r\n    .wtw-terms-layout {\r\n      grid-template-columns: minmax(0, 1fr);\r\n    }\r\n  }\r\n\r\n  .wtw-terms-sidebar {\r\n    position: sticky;\r\n    top: 1.1rem;\r\n    align-self: flex-start;\r\n  }\r\n\r\n  @media (max-width: 900px) {\r\n    .wtw-terms-sidebar {\r\n      position: static;\r\n    }\r\n  }\r\n\r\n  .wtw-terms-card {\r\n    background: #fff;\r\n    border-radius: var(--wtw-radius-lg);\r\n    border: 1px solid var(--wtw-border);\r\n    box-shadow: 0 14px 30px rgba(15, 23, 42, 0.08);\r\n    padding: 1.4rem 1.5rem 1.5rem;\r\n  }\r\n\r\n  .wtw-terms-toc-title {\r\n    font-size: 0.92rem;\r\n    font-weight: 600;\r\n    text-transform: uppercase;\r\n    letter-spacing: 0.06em;\r\n    color: var(--wtw-muted);\r\n    margin-bottom: 0.6rem;\r\n  }\r\n\r\n  .wtw-terms-toc {\r\n    list-style: none;\r\n    padding: 0;\r\n    margin: 0;\r\n    font-size: 0.9rem;\r\n    max-height: 420px;\r\n    overflow: auto;\r\n  }\r\n\r\n  .wtw-terms-toc li+li {\r\n    margin-top: 0.22rem;\r\n  }\r\n\r\n  .wtw-terms-toc a {\r\n    display: flex;\r\n    align-items: baseline;\r\n    gap: 0.5rem;\r\n    padding: 0.4rem 0.55rem;\r\n    border-radius: 999px;\r\n    text-decoration: none;\r\n    color: var(--wtw-text);\r\n    border: 1px solid transparent;\r\n    transition: all 0.16s ease;\r\n  }\r\n\r\n  .wtw-terms-toc a span {\r\n    white-space: nowrap;\r\n    color: var(--wtw-muted);\r\n    font-size: 0.8rem;\r\n    flex-shrink: 0;\r\n  }\r\n\r\n  .wtw-terms-toc a strong {\r\n    font-weight: 500;\r\n  }\r\n\r\n  .wtw-terms-toc a:hover {\r\n    border-color: rgba(232, 89, 14, 0.4);\r\n    background: var(--wtw-primary-soft);\r\n    color: #111827;\r\n  }\r\n\r\n  .wtw-terms-contact {\r\n    margin-top: 1.1rem;\r\n    border-top: 1px dashed var(--wtw-border);\r\n    padding-top: 0.9rem;\r\n    font-size: 0.86rem;\r\n    color: var(--wtw-muted);\r\n  }\r\n\r\n  .wtw-terms-contact strong {\r\n    color: var(--wtw-text);\r\n    font-weight: 600;\r\n  }\r\n\r\n  .wtw-terms-contact a {\r\n    color: var(--wtw-text);\r\n    text-decoration: none;\r\n    border-bottom: 1px solid rgba(255, 102, 0, 0.45);\r\n  }\r\n\r\n  .wtw-terms-contact a:hover {\r\n    color: #FF6600;\r\n    border-bottom-color: #FF6600;\r\n  }\r\n\r\n  .wtw-terms-main {\r\n    display: flex;\r\n    flex-direction: column;\r\n    gap: 1.4rem;\r\n  }\r\n\r\n  .wtw-terms-article {\r\n    background: #fff;\r\n    border-radius: var(--wtw-radius-lg);\r\n    border: 1px solid var(--wtw-border);\r\n    padding: 1.35rem 1.6rem 1.25rem;\r\n    box-shadow: 0 10px 24px rgba(15, 23, 42, 0.06);\r\n  }\r\n\r\n  .wtw-terms-article+.wtw-terms-article {\r\n    margin-top: 0.35rem;\r\n  }\r\n\r\n  .wtw-terms-article h2 {\r\n    margin: 0 0 0.4rem;\r\n    font-size: 1.05rem;\r\n    display: flex;\r\n    align-items: baseline;\r\n    gap: 0.55rem;\r\n  }\r\n\r\n  .wtw-terms-article h2 span {\r\n    font-size: 0.86rem;\r\n    padding: 0.1rem 0.55rem;\r\n    border-radius: 999px;\r\n    background: var(--wtw-primary-soft);\r\n    color: #111827;\r\n    border: 1px solid rgba(255, 102, 0, 0.35);\r\n    font-weight: 600;\r\n  }\r\n\r\n  .wtw-terms-article p {\r\n    margin: 0.35rem 0;\r\n    font-size: 0.95rem;\r\n    color: #111827;\r\n  }\r\n\r\n  .wtw-terms-article ol {\r\n    margin: 0.35rem 0 0.35rem 1.1rem;\r\n    padding-left: 0.2rem;\r\n    font-size: 0.95rem;\r\n  }\r\n\r\n  .wtw-terms-article li+li {\r\n    margin-top: 0.15rem;\r\n  }\r\n\r\n  .wtw-terms-note {\r\n    font-size: 0.85rem;\r\n    color: var(--wtw-muted);\r\n    margin-top: 0.5rem;\r\n  }\r\n\r\n  .wtw-terms-footer {\r\n    margin-top: 2.1rem;\r\n    text-align: right;\r\n    font-size: 0.88rem;\r\n    color: var(--wtw-muted);\r\n  }\r\n\r\n  .wtw-terms-top {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    gap: 0.4rem;\r\n    padding: 0.3rem 0.85rem;\r\n    border-radius: 999px;\r\n    border: 1px solid rgba(148, 163, 184, 0.6);\r\n    background: #fff;\r\n    cursor: pointer;\r\n    text-decoration: none;\r\n    color: var(--wtw-text);\r\n  }\r\n\r\n  .wtw-terms-top:hover {\r\n    border-color: var(--wtw-primary);\r\n  }\r\n\r\n  html {\r\n    scroll-behavior: smooth;\r\n  }\r\n\r\n  .wtw-terms-download {\r\n    margin-top: 1.3rem;\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    padding: 0.55rem 1.5rem;\r\n    border-radius: 999px;\r\n    background: var(--wtw-primary);\r\n    color: #111827 !important;\r\n    font-weight: 600;\r\n    font-size: 0.9rem;\r\n    text-decoration: none;\r\n    box-shadow: 0 14px 32px rgba(15, 23, 42, 0.45);\r\n    transition: all 0.15s ease;\r\n    letter-spacing: 0.01em;\r\n    white-space: nowrap;\r\n  }\r\n\r\n  .wtw-terms-download:hover {\r\n    background: #E8590E;\r\n    transform: translateY(-1px);\r\n    box-shadow: 0 18px 40px rgba(15, 23, 42, 0.5);\r\n  }\r\n\r\n  @media only screen and (max-width: 600px) {\r\n    .wtw-terms-download {\r\n      width: 100%;\r\n      white-space: normal;\r\n    }\r\n\r\n    .wtw-terms {\r\n      padding: 2rem 1rem 3rem;\r\n    }\r\n\r\n    .wtw-terms-header {\r\n      padding: 1.8rem 1.4rem 1.6rem;\r\n      border-radius: 26px;\r\n    }\r\n\r\n    .wtw-terms-header-inner {\r\n      max-width: 100%;\r\n      margin: 0 auto;\r\n      text-align: center;\r\n    }\r\n\r\n    .wtw-terms-pill {\r\n      justify-content: center;\r\n      margin-inline: auto;\r\n    }\r\n\r\n    .wtw-terms-meta {\r\n      justify-content: center;\r\n    }\r\n\r\n    .wtw-terms-layout {\r\n      gap: 1.25rem;\r\n    }\r\n\r\n    .wtw-terms-sidebar {\r\n      position: static;\r\n    }\r\n\r\n    .wtw-terms-card {\r\n      padding: 1.2rem 1.1rem 1.2rem;\r\n    }\r\n\r\n    .wtw-terms-article {\r\n      padding: 1.2rem 1.2rem 1.1rem;\r\n    }\r\n\r\n    .wtw-terms-article h2 {\r\n      flex-direction: column;\r\n      align-items: flex-start;\r\n      gap: 0.35rem;\r\n    }\r\n\r\n    .wtw-terms-article h2 span {\r\n      align-self: flex-start;\r\n    }\r\n\r\n    .wtw-terms-article p,\r\n    .wtw-terms-article ol {\r\n      font-size: 0.92rem;\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<section class=\"wtw-terms\">\r\n  <div class=\"wtw-terms-inner\" id=\"wtw-terms-business-top\">\r\n    <header class=\"wtw-terms-header\">\r\n      <div class=\"wtw-terms-header-inner\">\r\n        <div class=\"wtw-terms-pill\">\r\n          <span class=\"wtw-terms-pill-dot\"><\/span>\r\n          Informations L\u00e9gales \u2022 wtwstore.com\r\n        <\/div>\r\n        <h1>Conditions G\u00e9n\u00e9rales Thuiswinkel (Professionnels)<\/h1>\r\n        <p class=\"wtw-terms-subtitle\">\r\n          Ces Conditions G\u00e9n\u00e9rales Pour Les Professionnels S\u2019Appliquent \u00c0 Toutes Les Offres, Commandes Et Accords Conclus Via La Boutique En Ligne\r\n          <strong>www.wtwstore.com<\/strong> with business customers (B2B).\r\n          For consumers, the separate <em>Thuiswinkel General Terms &amp; Conditions (consumer)<\/em> apply.\r\n        <\/p>\r\n        <div class=\"wtw-terms-meta\">\r\n          <span>Version : Conditions Thuiswinkel Pour Les Entreprises (B2B)<\/span>\r\n          <span>Boutique en ligne : wtwstore.com<\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/header>\r\n\r\n    <div class=\"wtw-terms-layout\">\r\n      <aside class=\"wtw-terms-sidebar\">\r\n        <div class=\"wtw-terms-card\">\r\n          <div class=\"wtw-terms-toc-title\">Table des mati\u00e8res<\/div>\r\n          <ol class=\"wtw-terms-toc\">\r\n            <li><a href=\"#business-article-1\"><span>Art. 1<\/span><strong>D\u00e9finitions<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-2\"><span>Art. 2<\/span><strong>Identit\u00e9 De L\u2019Entrepreneur<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-3\"><span>Art. 3<\/span><strong>Applicabilit\u00e9<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-4\"><span>Art. 4<\/span><strong>L\u2019Offre<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-5\"><span>Art. 5<\/span><strong>L\u2019Accord<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-6\"><span>Art. 6<\/span><strong>Le Prix<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-7\"><span>Art. 7<\/span><strong>Performance &amp; additional\r\n                  warranty<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-8\"><span>Art. 8<\/span><strong>Livraison Et Ex\u00e9cution<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-9\"><span>Art. 9<\/span><strong>Transactions En Cours<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-10\"><span>Art. 10<\/span><strong>Paiement<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-11\"><span>Art. 11<\/span><strong>Responsabilit\u00e9<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-12\"><span>Art. 12<\/span><strong>R\u00e9serve De Propri\u00e9t\u00e9<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-13\"><span>Art. 13<\/span><strong>Proc\u00e9dure De R\u00e9clamation<\/strong><\/a><\/li>\r\n            <li><a href=\"#business-article-14\"><span>Art. 14<\/span><strong>Litiges<\/strong><\/a><\/li>\r\n          <\/ol>\r\n\r\n          <div class=\"wtw-terms-contact\">\r\n            <strong>Des Questions Concernant Ces Conditions ?<\/strong><br \/>\r\n            Contactez-Nous Via\r\n            <a href=\"mailto:info@wtwstore.com\">info@wtwstore.com<\/a>\r\n            Ou Appelez\r\n            <a href=\"tel:+31850602297\">+31 85 060 22 97<\/a>.\r\n          <\/div>\r\n        <\/div>\r\n      <\/aside>\r\n\r\n      <main class=\"wtw-terms-main\">\r\n        <article class=\"wtw-terms-article\" id=\"business-article-1\">\r\n          <h2><span>Article 1<\/span>D\u00e9finitions<\/h2>\r\n          <p>Dans Les Pr\u00e9sentes Conditions, Les D\u00e9finitions Suivantes S\u2019Appliquent :<\/p>\r\n          <ol>\r\n            <li><strong>Jour :<\/strong> Jour Calendrier;<\/li>\r\n            <li><strong>Contenu Num\u00e9rique :<\/strong> Donn\u00e9es Produites Et Livr\u00e9es Sous Forme Num\u00e9rique;<\/li>\r\n            <li>\r\n              <strong>Contrat En Cours :<\/strong> an agreement for the regular delivery of goods, services and\/or\r\n              digital\r\n              content over a certain period;\r\n            <\/li>\r\n            <li>\r\n              <strong>Support Durable :<\/strong> any tool \u2014 including e-mail \u2014 that enables the customer or entrepreneur\r\n              to\r\n              store information addressed personally to them in a way that allows future consultation or use for a\r\n              period\r\n              appropriate to the purpose of the information, and that enables unchanged reproduction of the stored\r\n              information;\r\n            <\/li>\r\n            <li><strong>Client :<\/strong> the natural or legal person acting in the exercise of their profession or\r\n              business;<\/li>\r\n            <li>\r\n              <strong>Entrepreneur :<\/strong> the natural or legal person offering goods, (access to) digital content\r\n              and\/or\r\n              services to customers at a distance;\r\n            <\/li>\r\n            <li>\r\n              <strong>Contrat \u00c0 Distance :<\/strong> an agreement concluded between the entrepreneur and the customer\r\n              within\r\n              the framework of an organised system for distance selling of goods, digital content and\/or services,\r\n              whereby\r\n              up to and including the conclusion of the agreement exclusive or joint use is made of one or more\r\n              techniques\r\n              for distance communication;\r\n            <\/li>\r\n            <li>\r\n              <strong>Par \u00c9crit :<\/strong> \u201cin writing\u201d in these general terms also includes communication by e-mail and\r\n              fax,\r\n              provided the identity of the sender and the integrity of the e-mail are sufficiently established;\r\n            <\/li>\r\n            <li>\r\n              <strong>Technique De Communication \u00c0 Distance :<\/strong> Un Moyen Pouvant \u00catre Utilis\u00e9 Pour Conclure Un Contrat, Sans Que Le Client Et L\u2019Entrepreneur Doivent Se Trouver Au M\u00eame Endroit Au M\u00eame Moment;\r\n            <\/li>\r\n            <li>\r\n              <strong>Site web :<\/strong> the entrepreneur\u2019s webshop where goods and services are offered that customers\r\n              can\r\n              purchase.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-2\">\r\n          <h2><span>Article 2<\/span>Identit\u00e9 De L\u2019Entrepreneur<\/h2>\r\n          <p><strong>Moncif Klussenbedrijf<\/strong>, Exer\u00e7ant Sous Le Nom <strong>WTW Store<\/strong><\/p>\r\n          <ol>\r\n            <li><strong>Site web :<\/strong> www.wtwstore.com<\/li>\r\n            <li><strong>Adresse Du Si\u00e8ge Social :<\/strong> Prinses Beatrixlaan 29, 2224 XG Katwijk ZH, Pays-Bas<\/li>\r\n            <li><strong>Adresse De Visite :<\/strong> Identique \u00c0 L\u2019Adresse Enregistr\u00e9e<\/li>\r\n            <li><strong>Num\u00e9ro De T\u00e9l\u00e9phone :<\/strong> +31 85 060 22 97<\/li>\r\n            <li><strong>Adresse e-mail :<\/strong> info@wtwstore.com<\/li>\r\n            <li><strong>Num\u00e9ro De Chambre De Commerce (Fiscal) :<\/strong> 78 758 343<\/li>\r\n            <li><strong>Num\u00e9ro D\u2019Identification TVA :<\/strong> NL003379382B82<\/li>\r\n          <\/ol>\r\n          <p class=\"wtw-terms-note\">\r\n            Ces Conditions G\u00e9n\u00e9rales Professionnelles Sont Exclusivement Destin\u00e9es Aux Clients Agissant Dans Le Cadre De Leur Activit\u00e9 Professionnelle. Pour Les Consommateurs, Nos Conditions Thuiswinkel Sp\u00e9cifiques Aux Consommateurs S\u2019Appliquent.\r\n          <\/p>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-3\">\r\n          <h2><span>Article 3<\/span>Applicabilit\u00e9<\/h2>\r\n          <ol>\r\n            <li>\r\n              Les Pr\u00e9sentes Conditions G\u00e9n\u00e9rales S\u2019Appliquent \u00c0 Toute Offre Faite Par L\u2019Entrepreneur Et \u00c0 Tout Contrat \u00c0 Distance Conclu Entre L\u2019Entrepreneur Et Le Client.\r\n            <\/li>\r\n            <li>\r\n              If the customer includes provisions or conditions in their order, confirmation or acceptance that deviate\r\n              from\r\n              or are not included in these general terms, such provisions are only binding on the entrepreneur if and\r\n              insofar\r\n              as they have been expressly accepted by the entrepreneur in writing.\r\n            <\/li>\r\n            <li>\r\n              Before the distance agreement is concluded, the text of these general terms and conditions will be made\r\n              available to the customer. If this is not reasonably possible, the entrepreneur will indicate before the\r\n              distance agreement is concluded how the general terms and conditions can be inspected and that they will\r\n              be\r\n              sent free of charge to the customer upon request as soon as possible.\r\n            <\/li>\r\n            <li>\r\n              If the distance agreement is concluded electronically, the text of these general terms and conditions may,\r\n              in\r\n              deviation from the previous paragraph and before the distance agreement is concluded, be made available to\r\n              the\r\n              customer electronically in such a way that it can be easily stored by the customer on a durable medium. If\r\n              this\r\n              is not reasonably possible, it will be indicated before the distance agreement is concluded where the\r\n              general\r\n              terms and conditions can be consulted electronically and that they will be sent to the customer free of\r\n              charge\r\n              upon request, electronically or otherwise.\r\n            <\/li>\r\n            <li>\r\n              If, in addition to these general terms, specific product or service conditions apply, paragraphs 3 and 4\r\n              apply\r\n              mutatis mutandis and the customer may, in the event of conflicting conditions, always rely on the\r\n              applicable\r\n              provision that is most favourable to the customer.\r\n            <\/li>\r\n            <li>\r\n              If any provision in these general terms is found to be null and void, this does not affect the validity of\r\n              the\r\n              entire set of general terms. In such a case, the parties will establish one or more new replacement\r\n              provisions\r\n              that reflect the intent of the original provision as closely as legally possible.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-4\">\r\n          <h2><span>Article 4<\/span>L\u2019Offre<\/h2>\r\n          <ol>\r\n            <li>\r\n              If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated\r\n              in the\r\n              offer.\r\n            <\/li>\r\n            <li>\r\n              The offer contains a complete and accurate description of the goods, digital content and\/or services\r\n              offered.\r\n              The description is sufficiently detailed to enable the customer to properly assess the offer. If the\r\n              entrepreneur uses images, these are a truthful representation of the goods, services and\/or digital\r\n              content\r\n              offered.\r\n            <\/li>\r\n            <li>\r\n              The website content and the offer have been compiled with the greatest care. However, the entrepreneur\r\n              cannot\r\n              guarantee that all information on the website is correct and complete at all times. All prices, offers and\r\n              other information on the website and in other materials provided by the entrepreneur are therefore subject\r\n              to\r\n              obvious programming and typographical errors.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-5\">\r\n          <h2><span>Article 5<\/span>L\u2019Accord<\/h2>\r\n          <ol>\r\n            <li>\r\n              Le Contrat Est Conclu Au Moment O\u00f9 Le Client Accepte L\u2019Offre Et Remplit Les Conditions Qui Y Sont \u00c9nonc\u00e9es.\r\n            <\/li>\r\n            <li>\r\n              If the customer has accepted the offer electronically, the entrepreneur will promptly confirm receipt of\r\n              the\r\n              acceptance electronically. As long as this receipt has not been confirmed by the entrepreneur, the\r\n              customer may\r\n              dissolve the agreement.\r\n            <\/li>\r\n            <li>\r\n              If an offer is accepted by the customer, the entrepreneur has the right to withdraw the offer within 3\r\n              working\r\n              days after receipt of the acceptance. The entrepreneur will notify the customer of such withdrawal without\r\n              delay.\r\n            <\/li>\r\n            <li>\r\n              If the agreement is concluded electronically, the entrepreneur will take appropriate technical and\r\n              organisational measures to secure the electronic transfer of data and will ensure a safe web environment.\r\n              If\r\n              the customer can pay electronically, the entrepreneur will observe appropriate security measures.\r\n            <\/li>\r\n            <li>\r\n              If it appears that incorrect information was provided by the customer when accepting or otherwise entering\r\n              into the agreement, the entrepreneur has the right to fulfil its obligations only after the correct\r\n              information\r\n              has been received.\r\n            <\/li>\r\n            <li>\r\n              Within legal limits, the entrepreneur may investigate whether the customer can meet their payment\r\n              obligations\r\n              and any other facts and factors relevant to responsibly entering into the distance agreement. If, based on\r\n              this\r\n              investigation, the entrepreneur has good grounds not to enter into the agreement, it is entitled to refuse\r\n              an\r\n              order or request with reasons or to attach special conditions to its execution. The entrepreneur will\r\n              inform\r\n              the customer of this refusal or these special conditions as soon as possible, but no later than 3 days\r\n              after\r\n              the agreement is concluded, stating reasons.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-6\">\r\n          <h2><span>Article 6<\/span>Le Prix<\/h2>\r\n          <ol>\r\n            <li>\r\n              All prices stated on the website and in other materials from the entrepreneur are exclusive of VAT (unless\r\n              otherwise stated) and, unless clearly stated otherwise on the website, exclusive of any other levies\r\n              imposed by\r\n              governmental authorities.\r\n            <\/li>\r\n            <li>\r\n              In deviation from the previous paragraph, the entrepreneur may offer goods or services with variable\r\n              prices if\r\n              these prices are subject to fluctuations in the financial market beyond the entrepreneur\u2019s control. This\r\n              dependence on fluctuations and the fact that any stated prices are target prices will be mentioned in the\r\n              offer.\r\n            <\/li>\r\n            <li>\r\n              From two weeks after concluding the agreement, the entrepreneur has the right to change the agreed prices.\r\n              The\r\n              customer who does not agree with the change has the right to terminate the agreement without any costs\r\n              being\r\n              charged by the entrepreneur.\r\n            <\/li>\r\n            <li>\r\n              Any additional costs, such as delivery and payment costs, will be stated on the website and shown during\r\n              the\r\n              checkout process in any case.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-7\">\r\n          <h2><span>Article 7<\/span>Ex\u00e9cution Du Contrat Et Garantie Suppl\u00e9mentaire<\/h2>\r\n          <ol>\r\n            <li>\r\n              The entrepreneur guarantees that the goods, services and digital content comply with the agreement, the\r\n              specifications stated in the offer, the reasonable requirements of soundness and\/or usability, and the\r\n              legal\r\n              provisions and\/or government regulations in force on the date the agreement is concluded.\r\n            <\/li>\r\n            <li>\r\n              If the delivered product, service or digital content does not conform to the agreement (is defective or\r\n              faulty),\r\n              the customer must inform the entrepreneur within 3 working days after the defect could reasonably have\r\n              been\r\n              discovered. If the customer fails to do so, they can no longer claim any form of repair, replacement,\r\n              damages\r\n              and\/or refund relating to that defect.\r\n            <\/li>\r\n            <li>\r\n              If the entrepreneur considers a complaint well-founded, the relevant products will be repaired, replaced\r\n              or\r\n              (partly) reimbursed in consultation with the customer. The entrepreneur may refer the customer to a\r\n              manufacturer or supplier.\r\n            <\/li>\r\n            <li>\r\n              If the customer returns goods based on this article, the customer may return the products. If a refund of\r\n              prepaid amounts is made, the entrepreneur will refund these amounts within 30 days after receiving the\r\n              products.\r\n            <\/li>\r\n            <li>\r\n              Manufacturers and\/or suppliers may offer their own warranties. These warranties are not provided by the\r\n              entrepreneur. If the entrepreneur chooses, it may mediate in invoking such warranties on behalf of the\r\n              customer.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-8\">\r\n          <h2><span>Article 8<\/span>Livraison Et Ex\u00e9cution<\/h2>\r\n          <ol>\r\n            <li>\r\n              D\u00e8s Que La Commande A \u00c9t\u00e9 Re\u00e7ue Par L\u2019Entrepreneur, L\u2019Entrepreneur Exp\u00e9diera Les Produits D\u00e8s Que Possible, Sous R\u00e9serve Du Paragraphe 3 Du Pr\u00e9sent Article.\r\n            <\/li>\r\n            <li>\r\n              The entrepreneur is entitled to engage third parties to perform the obligations arising from the\r\n              agreement.\r\n            <\/li>\r\n            <li>\r\n              The delivery period is in principle 30 days, unless clearly stated otherwise on the website or at the\r\n              moment\r\n              the agreement is concluded. The choice of carrier is at the entrepreneur\u2019s discretion.\r\n            <\/li>\r\n            <li>\r\n              If the entrepreneur cannot deliver within the agreed term, it will inform the customer and indicate the\r\n              expected new delivery term. The customer then has the right to dissolve the agreement and also the right\r\n              to\r\n              compensation for damage due to late or non-delivery up to a maximum of one time the purchase price,\r\n              provided\r\n              the late or non-delivery is due to intent or gross negligence by the entrepreneur. The customer will\r\n              inform the\r\n              entrepreneur immediately after the notification whether they still want performance or wish to dissolve\r\n              the\r\n              agreement.\r\n            <\/li>\r\n            <li>\r\n              Unless expressly agreed otherwise, the risk of the products to be delivered transfers to the customer as\r\n              soon as\r\n              they have been delivered to the specified delivery address. If the customer chooses to collect the\r\n              products, the\r\n              risk transfers upon handover.\r\n            <\/li>\r\n            <li>\r\n              If the customer or a third party designated by the customer is not present at the delivery address at the\r\n              agreed\r\n              delivery time to receive the products, the entrepreneur is entitled to take the products back. For\r\n              additional\r\n              costs, the entrepreneur will offer the products again at another time and\/or day to be agreed with the\r\n              customer.\r\n              If delivery proves impossible, the payment obligation does not lapse and any additional costs (including\r\n              return\r\n              costs) will be charged to the customer.\r\n            <\/li>\r\n            <li>\r\n              If the ordered product is no longer available, the entrepreneur will make reasonable efforts to offer a\r\n              similar\r\n              product of comparable quality. The customer is then entitled to dissolve the agreement free of charge.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-9\">\r\n          <h2><span>Article 9<\/span>Contrats En Cours : Dur\u00e9e, R\u00e9siliation Et Renouvellement<\/h2>\r\n          <p><strong>R\u00e9siliation :<\/strong><\/p>\r\n          <ol>\r\n            <li>\r\n              The customer may terminate an agreement concluded for an indefinite period that provides for the regular\r\n              delivery of products (including electricity), digital content or services at any time, subject to the\r\n              agreed\r\n              termination rules and with a notice period of two months.\r\n            <\/li>\r\n            <li>\r\n              The customer may terminate an agreement concluded for a definite period that provides for the regular\r\n              delivery\r\n              of products (including electricity), digital content or services at any time at the end of the fixed term,\r\n              subject to the agreed termination rules and with a notice period of two months.\r\n            <\/li>\r\n            <li>Le Client Peut R\u00e9silier Par \u00c9crit Les Contrats Vis\u00e9s Aux Paragraphes Pr\u00e9c\u00e9dents.<\/li>\r\n          <\/ol>\r\n\r\n          <p><strong>Renouvellement :<\/strong><\/p>\r\n          <ol start=\"4\">\r\n            <li>\r\n              Un Contrat Conclu Pour Une Dur\u00e9e D\u00e9termin\u00e9e Pr\u00e9voyant La Livraison R\u00e9guli\u00e8re De Produits (Y Compris L\u2019\u00c9lectricit\u00e9), De Contenus Num\u00e9riques Ou De Services Est Renouvel\u00e9 Tacitement Pour La M\u00eame Dur\u00e9e Que Celle Convenue.\r\n            <\/li>\r\n            <li>Les D\u00e9lais De Pr\u00e9avis Mentionn\u00e9s S\u2019Appliquent \u00c9galement, Par AnalogIE, Aux R\u00e9siliations Par Le Professionnel.<\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-10\">\r\n          <h2><span>Article 10<\/span>Paiement<\/h2>\r\n          <ol>\r\n            <li>\r\n              The customer must make payments to the entrepreneur using the payment methods indicated in the checkout\r\n              process\r\n              and\/or on the website. The entrepreneur is free to choose which payment methods to offer and these may\r\n              change\r\n              from time to time. Unless otherwise agreed, in case of payment after delivery a payment term of 14 days\r\n              applies,\r\n              starting the day after delivery.\r\n            <\/li>\r\n            <li>\r\n              If the customer does not meet their payment obligations in time, they are immediately in default by\r\n              operation of\r\n              law, without any notice of default being required. The entrepreneur has the right to increase the amount\r\n              due by\r\n              statutory interest and is entitled to charge and recover extrajudicial collection costs and any procedural\r\n              legal\r\n              costs from the customer.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-11\">\r\n          <h2><span>Article 11<\/span>Responsabilit\u00e9<\/h2>\r\n          <ol>\r\n            <li>\r\n              Except in cases of intent or gross negligence, the entrepreneur\u2019s total liability towards the customer for\r\n              an\r\n              attributable failure to perform the agreement is limited to compensation up to the amount of the price\r\n              agreed\r\n              for that agreement (including VAT). If there is an ongoing agreement, the liability is limited to\r\n              compensation\r\n              up to the amount the customer owed to the entrepreneur in the 3 months preceding the event causing the\r\n              damage.\r\n            <\/li>\r\n            <li>\r\n              The entrepreneur\u2019s liability towards the customer for indirect damage, including but not limited to\r\n              consequential damage, loss of profit, missed savings, loss of data and damage due to business\r\n              interruption, is\r\n              excluded.\r\n            <\/li>\r\n            <li>\r\n              The previous paragraphs do not apply to damage suffered by the customer in the resale of products\r\n              purchased from\r\n              the entrepreneur to consumers, as a result of those consumers exercising one or more statutory rights\r\n              against the\r\n              customer due to a defect in those products.\r\n            <\/li>\r\n            <li>\r\n              Insofar as performance is not already permanently impossible, the entrepreneur\u2019s liability for an\r\n              attributable\r\n              failure to perform arises only after the customer has promptly and properly put the entrepreneur in\r\n              default in\r\n              writing, setting a reasonable term to remedy the failure, and the entrepreneur continues to fail after\r\n              that term.\r\n              The notice of default must contain as detailed a description as possible of the failure, so that the\r\n              entrepreneur\r\n              can respond adequately.\r\n            <\/li>\r\n            <li>\r\n              A condition for any right to compensation is always that the customer reports the damage to the\r\n              entrepreneur in\r\n              writing as soon as possible, but no later than 14 days after it arose.\r\n            <\/li>\r\n            <li>\r\n              In the event of force majeure, the entrepreneur is not obliged to compensate any damage incurred by the\r\n              customer\r\n              as a result.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-12\">\r\n          <h2><span>Article 12<\/span>R\u00e9serve De Propri\u00e9t\u00e9<\/h2>\r\n          <ol>\r\n            <li>\r\n              Until the customer has made full payment of the entire agreed amount, all delivered goods remain the\r\n              property of\r\n              the entrepreneur.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-13\">\r\n          <h2><span>Article 13<\/span>Proc\u00e9dure De R\u00e9clamation<\/h2>\r\n          <ol>\r\n            <li>\r\n              The entrepreneur has a sufficiently publicised complaints procedure and handles complaints in accordance\r\n              with\r\n              this procedure.\r\n            <\/li>\r\n            <li>\r\n              Complaints about the performance of the agreement must be submitted to the entrepreneur within a\r\n              reasonable time\r\n              after the customer has identified the defects, fully and clearly described.\r\n            <\/li>\r\n            <li>\r\n              Complaints submitted to the entrepreneur are answered within 14 days from the date of receipt. If a\r\n              complaint\r\n              requires a foreseeably longer processing time, the entrepreneur will respond within 14 days with an\r\n              acknowledgement of receipt and an indication of when the customer can expect a more detailed response.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"business-article-14\">\r\n          <h2><span>Article 14<\/span>Litiges<\/h2>\r\n          <ol>\r\n            <li>\r\n              Agreements between the entrepreneur and the customer to which these general terms apply are governed\r\n              exclusively\r\n              by Dutch law.\r\n            <\/li>\r\n            <li>\r\n              If disputes arise in connection with the agreement that cannot be resolved amicably, they will be\r\n              submitted to\r\n              the competent court in the district where the entrepreneur is established. The entrepreneur and the\r\n              customer may\r\n              agree to settle disputes by binding advice or arbitration.\r\n            <\/li>\r\n          <\/ol>\r\n        <\/article>\r\n\r\n        <div class=\"wtw-terms-footer\">\r\n          <a href=\"#wtw-terms-business-top\" class=\"wtw-terms-top\">Retour En Haut \u2934<\/a>\r\n        <\/div>\r\n      <\/main>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Legal information \u2022 wtwstore.com Thuiswinkel General Terms &amp; Conditions (Business) These business terms and conditions apply to all offers, orders and agreements concluded via the webshop www.wtwstore.com with business customers (B2B). For consumers, the separate Thuiswinkel General Terms &amp; Conditions (consumer) apply. Version: Thuiswinkel Business Terms (B2B) Webshop: wtwstore.com Table of contents Art. 1Definitions Art. [&hellip;]<\/p>","protected":false},"author":7,"featured_media":5651,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-5496","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Thuiswinkel Terms and Conditions Business (B2B) | WTW Store<\/title>\n<meta name=\"description\" content=\"Read the Business Terms and Conditions (B2B) of wtw-winkel.nl for information about purchases, returns, warranties, and user rights.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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