{"id":5508,"date":"2026-01-25T02:16:49","date_gmt":"2026-01-25T01:16:49","guid":{"rendered":"http:\/\/wtwstore.com\/?page_id=5508"},"modified":"2026-03-25T20:31:44","modified_gmt":"2026-03-25T19:31:44","slug":"reviews-and-customer-ratings","status":"publish","type":"page","link":"https:\/\/wtwstore.com\/belgie\/reviews-and-customer-ratings","title":{"rendered":"Reviews en klantbeoordelingen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5508\" class=\"elementor elementor-5508\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd0963d e-flex e-con-boxed e-con e-parent\" data-id=\"cd0963d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7aa2b5 elementor-widget elementor-widget-html\" data-id=\"e7aa2b5\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"wtw-terms\">\r\n  <style>\r\n    :root {\r\n      --wtw-primary: #FF6600;\r\n      --wtw-primary-soft: #FDF3EC;\r\n      --wtw-dark: #050b16;\r\n      --wtw-text: #111827;\r\n      --wtw-muted: #6b7280;\r\n      --wtw-border: #e5e7eb;\r\n      --wtw-radius-lg: 18px;\r\n      --wtw-radius-xl: 26px;\r\n      --wtw-shadow-soft: 0 18px 45px rgba(15, 23, 42, 0.16);\r\n    }\r\n\r\n    .wtw-terms {\r\n      font-family: system-ui, -apple-system, BlinkMacSystemFont, \"Segoe UI\", sans-serif;\r\n      color: var(--wtw-text);\r\n      line-height: 1.6;\r\n      background: linear-gradient(180deg, #fffaf7 0%, #fff3eb 100%);\r\n      padding: 3rem 2rem 4rem;\r\n    }\r\n\r\n    .wtw-terms-inner {\r\n      max-width: 100%;\r\n      margin: 0 auto;\r\n    }\r\n\r\n    .wtw-terms-header {\r\n      background: radial-gradient(circle at 0 0, rgba(255, 102, 0, 0.16), transparent 55%),\r\n        radial-gradient(circle at 100% 0, rgba(5, 11, 22, 0.6), transparent 55%),\r\n        linear-gradient(135deg, #050b16, #07142a);\r\n      color: #fff;\r\n      padding: 2.4rem 2.6rem 2.1rem;\r\n      border-radius: var(--wtw-radius-xl);\r\n      box-shadow: var(--wtw-shadow-soft);\r\n      margin-bottom: 2.5rem;\r\n      position: relative;\r\n      overflow: hidden;\r\n    }\r\n\r\n    .wtw-terms-header::after {\r\n      content: \"\";\r\n      position: absolute;\r\n      inset: 0;\r\n      background: radial-gradient(circle at 80% 120%, rgba(255, 102, 0, 0.2), transparent 55%);\r\n      opacity: 0.9;\r\n      pointer-events: none;\r\n    }\r\n\r\n    .wtw-terms-header-inner {\r\n      position: relative;\r\n      z-index: 1;\r\n      display: flex;\r\n      flex-direction: column;\r\n      justify-content: center;\r\n      align-items: center;\r\n    }\r\n\r\n    .wtw-terms-pill {\r\n      display: inline-flex;\r\n      align-items: center;\r\n      gap: 0.55rem;\r\n      padding: 0.3rem 0.9rem;\r\n      border-radius: 999px;\r\n      background: rgba(15, 23, 42, 0.6);\r\n      border: 1px solid rgba(148, 163, 184, 0.35);\r\n      font-size: 0.82rem;\r\n      letter-spacing: 0.04em;\r\n      text-transform: uppercase;\r\n      margin-bottom: 0.9rem;\r\n    }\r\n\r\n    .wtw-terms-pill-dot {\r\n      width: 7px;\r\n      height: 7px;\r\n      border-radius: 999px;\r\n      background: var(--wtw-primary);\r\n      box-shadow: 0 0 0 5px rgba(255, 102, 0, 0.35);\r\n    }\r\n\r\n    .wtw-terms h1 {\r\n      font-size: clamp(1.7rem, 2.4vw, 2.1rem);\r\n      margin: 0 0 0.4rem;\r\n    }\r\n\r\n    .wtw-terms-subtitle {\r\n      margin: 0;\r\n      font-size: 0.98rem;\r\n      color: rgba(226, 232, 240, 0.9);\r\n      text-align: center\r\n    }\r\n\r\n    .wtw-terms-meta {\r\n      display: flex;\r\n      flex-wrap: wrap;\r\n      gap: 0.8rem 1.8rem;\r\n      margin-top: 1.25rem;\r\n      font-size: 0.86rem;\r\n      color: rgba(203, 213, 225, 0.95);\r\n    }\r\n\r\n    .wtw-terms-meta span {\r\n      display: inline-flex;\r\n      align-items: center;\r\n      gap: 0.45rem;\r\n      padding: 0.35rem 0.85rem;\r\n      border-radius: 999px;\r\n      background: rgba(15, 23, 42, 0.7);\r\n      border: 1px solid rgba(148, 163, 184, 0.4);\r\n    }\r\n\r\n    .wtw-terms-meta span::before {\r\n      content: \"\";\r\n      width: 7px;\r\n      height: 7px;\r\n      border-radius: 999px;\r\n      background: rgba(148, 163, 184, 0.95);\r\n    }\r\n\r\n    .wtw-terms-layout {\r\n      display: grid;\r\n      grid-template-columns: minmax(0, 260px) minmax(0, 1fr);\r\n      gap: 1.75rem;\r\n    }\r\n\r\n    @media (max-width: 900px) {\r\n      .wtw-terms-layout {\r\n        grid-template-columns: minmax(0, 1fr);\r\n      }\r\n    }\r\n\r\n    .wtw-terms-sidebar {\r\n      position: sticky;\r\n      top: 1.1rem;\r\n      align-self: flex-start;\r\n    }\r\n\r\n    @media (max-width: 900px) {\r\n      .wtw-terms-sidebar {\r\n        position: static;\r\n      }\r\n    }\r\n\r\n    .wtw-terms-card {\r\n      background: #fff;\r\n      border-radius: var(--wtw-radius-lg);\r\n      border: 1px solid var(--wtw-border);\r\n      box-shadow: 0 14px 30px rgba(15, 23, 42, 0.08);\r\n      padding: 1.4rem 1.5rem 1.5rem;\r\n    }\r\n\r\n    .wtw-terms-toc-title {\r\n      font-size: 0.92rem;\r\n      font-weight: 600;\r\n      text-transform: uppercase;\r\n      letter-spacing: 0.06em;\r\n      color: var(--wtw-muted);\r\n      margin-bottom: 0.6rem;\r\n    }\r\n\r\n    .wtw-terms-toc {\r\n      list-style: none;\r\n      padding: 0;\r\n      margin: 0;\r\n      font-size: 0.9rem;\r\n      max-height: 420px;\r\n      overflow: auto;\r\n    }\r\n\r\n    .wtw-terms-toc li+li {\r\n      margin-top: 0.22rem;\r\n    }\r\n\r\n    .wtw-terms-toc a {\r\n      display: flex;\r\n      align-items: baseline;\r\n      gap: 0.5rem;\r\n      padding: 0.4rem 0.55rem;\r\n      border-radius: 999px;\r\n      text-decoration: none;\r\n      color: var(--wtw-text);\r\n      border: 1px solid transparent;\r\n      transition: all 0.16s ease;\r\n    }\r\n\r\n    .wtw-terms-toc a span {\r\n      white-space: nowrap;\r\n      color: var(--wtw-muted);\r\n      font-size: 0.8rem;\r\n      flex-shrink: 0;\r\n    }\r\n\r\n    .wtw-terms-toc a strong {\r\n      font-weight: 500;\r\n    }\r\n\r\n    .wtw-terms-toc a:hover {\r\n      border-color: rgba(232, 89, 14, 0.4);\r\n      background: var(--wtw-primary-soft);\r\n      color: #111827;\r\n    }\r\n\r\n    .wtw-terms-contact {\r\n      margin-top: 1.1rem;\r\n      border-top: 1px dashed var(--wtw-border);\r\n      padding-top: 0.9rem;\r\n      font-size: 0.86rem;\r\n      color: var(--wtw-muted);\r\n    }\r\n\r\n    .wtw-terms-contact strong {\r\n      color: var(--wtw-text);\r\n      font-weight: 600;\r\n    }\r\n\r\n    .wtw-terms-contact a {\r\n      color: var(--wtw-text);\r\n      text-decoration: none;\r\n      border-bottom: 1px solid rgba(255, 102, 0, 0.45);\r\n    }\r\n\r\n    .wtw-terms-contact a:hover {\r\n      color: #FF6600;\r\n      border-bottom-color: #FF6600;\r\n    }\r\n\r\n    .wtw-terms-main {\r\n      display: flex;\r\n      flex-direction: column;\r\n      gap: 1.4rem;\r\n    }\r\n\r\n    .wtw-terms-article {\r\n      background: #fff;\r\n      border-radius: var(--wtw-radius-lg);\r\n      border: 1px solid var(--wtw-border);\r\n      padding: 1.35rem 1.6rem 1.25rem;\r\n      box-shadow: 0 10px 24px rgba(15, 23, 42, 0.06);\r\n    }\r\n\r\n    .wtw-terms-article+.wtw-terms-article {\r\n      margin-top: 0.35rem;\r\n    }\r\n\r\n    .wtw-terms-article h2 {\r\n      margin: 0 0 0.4rem;\r\n      font-size: 1.05rem;\r\n      display: flex;\r\n      align-items: baseline;\r\n      gap: 0.55rem;\r\n    }\r\n\r\n    .wtw-terms-article h2 span {\r\n      font-size: 0.86rem;\r\n      padding: 0.1rem 0.55rem;\r\n      border-radius: 999px;\r\n      background: var(--wtw-primary-soft);\r\n      color: #111827;\r\n      border: 1px solid rgba(255, 102, 0, 0.35);\r\n      font-weight: 600;\r\n    }\r\n\r\n    .wtw-terms-article p {\r\n      margin: 0.35rem 0;\r\n      font-size: 0.95rem;\r\n      color: #111827;\r\n    }\r\n\r\n    .wtw-terms-article ol {\r\n      margin: 0.35rem 0 0.35rem 1.1rem;\r\n      padding-left: 0.2rem;\r\n      font-size: 0.95rem;\r\n    }\r\n\r\n    .wtw-terms-article li+li {\r\n      margin-top: 0.15rem;\r\n    }\r\n\r\n    .wtw-terms-note {\r\n      font-size: 0.85rem;\r\n      color: var(--wtw-muted);\r\n      margin-top: 0.5rem;\r\n    }\r\n\r\n    .wtw-terms-footer {\r\n      margin-top: 2.1rem;\r\n      text-align: right;\r\n      font-size: 0.88rem;\r\n      color: var(--wtw-muted);\r\n    }\r\n\r\n    .wtw-terms-top {\r\n      display: inline-flex;\r\n      align-items: center;\r\n      gap: 0.4rem;\r\n      padding: 0.3rem 0.85rem;\r\n      border-radius: 999px;\r\n      border: 1px solid rgba(148, 163, 184, 0.6);\r\n      background: #fff;\r\n      cursor: pointer;\r\n      text-decoration: none;\r\n      color: var(--wtw-text);\r\n    }\r\n\r\n    .wtw-terms-top:hover {\r\n      border-color: var(--wtw-primary);\r\n    }\r\n\r\n    html {\r\n      scroll-behavior: smooth;\r\n    }\r\n\r\n    .wtw-terms-download {\r\n      margin-top: 1.3rem;\r\n      display: inline-flex;\r\n      align-items: center;\r\n      justify-content: center;\r\n      padding: 0.55rem 1.5rem;\r\n      border-radius: 999px;\r\n      background: var(--wtw-primary);\r\n      color: #111827 !important;\r\n      font-weight: 600;\r\n      font-size: 0.9rem;\r\n      text-decoration: none;\r\n      box-shadow: 0 14px 32px rgba(15, 23, 42, 0.45);\r\n      transition: all 0.15s ease;\r\n      letter-spacing: 0.01em;\r\n      white-space: nowrap;\r\n    }\r\n\r\n    .wtw-terms-download:hover {\r\n      background: #E8590E;\r\n      transform: translateY(-1px);\r\n      box-shadow: 0 18px 40px rgba(15, 23, 42, 0.5);\r\n    }\r\n\r\n    @media only screen and (max-width: 600px) {\r\n      .wtw-terms-download {\r\n        width: 100%;\r\n        white-space: normal;\r\n      }\r\n\r\n      .wtw-terms {\r\n        padding: 2rem 1rem 3rem;\r\n      }\r\n\r\n      .wtw-terms-header {\r\n        padding: 1.8rem 1.4rem 1.6rem;\r\n        border-radius: 26px;\r\n      }\r\n\r\n      .wtw-terms-header-inner {\r\n        max-width: 100%;\r\n        margin: 0 auto;\r\n        text-align: center;\r\n      }\r\n\r\n      .wtw-terms-pill {\r\n        justify-content: center;\r\n        margin-inline: auto;\r\n      }\r\n\r\n      .wtw-terms-meta {\r\n        justify-content: center;\r\n      }\r\n\r\n      .wtw-terms-layout {\r\n        gap: 1.25rem;\r\n      }\r\n\r\n      .wtw-terms-sidebar {\r\n        position: static;\r\n      }\r\n\r\n      .wtw-terms-card {\r\n        padding: 1.2rem 1.1rem 1.2rem;\r\n      }\r\n\r\n      .wtw-terms-article {\r\n        padding: 1.2rem 1.2rem 1.1rem;\r\n      }\r\n\r\n      .wtw-terms-article h2 {\r\n        flex-direction: column;\r\n        align-items: flex-start;\r\n        gap: 0.35rem;\r\n      }\r\n\r\n      .wtw-terms-article h2 span {\r\n        align-self: flex-start;\r\n      }\r\n\r\n      .wtw-terms-article p,\r\n      .wtw-terms-article ol {\r\n        font-size: 0.92rem;\r\n      }\r\n    }\r\n  <\/style>\r\n\r\n  <div class=\"wtw-terms-inner\" id=\"reviews-top\">\r\n    <header class=\"wtw-terms-header\">\r\n      <div class=\"wtw-terms-header-inner\">\r\n        <div class=\"wtw-terms-pill\">\r\n          <span class=\"wtw-terms-pill-dot\"><\/span>\r\n          Klantenservice \u2022 wtwstore.com\r\n        <\/div>\r\n        <h1>Reviews &amp; Klantbeoordelingen<\/h1>\r\n        <p class=\"wtw-terms-subtitle\">\r\n          On this page, we explain where the reviews on wtwstore.com come from and how we ensure they are based on real\r\n          customer experiences.\r\n        <\/p>\r\n        <div class=\"wtw-terms-meta\">\r\n          <span>Reviews via Trustpilot<\/span>\r\n          <span>Alleen echte klanten<\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/header>\r\n\r\n    <div class=\"wtw-terms-layout\">\r\n      <aside class=\"wtw-terms-sidebar\">\r\n        <div class=\"wtw-terms-card\">\r\n          <div class=\"wtw-terms-toc-title\">Inhoudsopgave<\/div>\r\n          <ol class=\"wtw-terms-toc\">\r\n            <li><a href=\"#reviews-1\"><span>Sectie 1<\/span><strong>Bron van onze reviews<\/strong><\/a><\/li>\r\n            <li><a href=\"#reviews-2\"><span>Sectie 2<\/span><strong>Echte en geverifieerde ervaringen<\/strong><\/a><\/li>\r\n            <li><a href=\"#reviews-3\"><span>Sectie 3<\/span><strong>How we handle positive and negative\r\n                  reviews<\/strong><\/a><\/li>\r\n            <li><a href=\"#reviews-4\"><span>Sectie 4<\/span><strong>Trustpilot reviewbeleid<\/strong><\/a><\/li>\r\n          <\/ol>\r\n        <\/div>\r\n      <\/aside>\r\n\r\n      <main class=\"wtw-terms-main\">\r\n        <article class=\"wtw-terms-article\" id=\"reviews-1\">\r\n          <h2><span>Sectie 1<\/span>Bron van onze reviews<\/h2>\r\n          <p>\r\n            De Reviews Die Je Op wtwstore.com Ziet, Worden Verzameld Via <strong>Trustpilot<\/strong>, an independent third\r\n            party specialising in customer reviews.\r\n          <\/p>\r\n          <ul>\r\n            <li>After placing an order with WTW Store, customers may receive an invitation from Trustpilot to write a\r\n              review.<\/li>\r\n            <li>Reviews Worden Gepubliceerd Op Trustpilot En Daarna Op Onze Website Getoond (Bijvoorbeeld Via Widgets).<\/li>\r\n            <li>WTW Store Kan Geen Reviews Namens Klanten Aanmaken.<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"reviews-2\">\r\n          <h2><span>Sectie 2<\/span>Echte en geverifieerde ervaringen<\/h2>\r\n          <p>Wij Vinden Het Belangrijk Dat Reviews Gebaseerd Zijn Op Echte Ervaringen. Daarom:<\/p>\r\n          <ul>\r\n            <li>review invitations are generally sent only to customers who placed an order or had actual contact with\r\n              us about a purchase or service;<\/li>\r\n            <li>elke reviewer kan alleen via zijn\/haar eigen Trustpilot-account een beoordeling achterlaten;<\/li>\r\n            <li>Trustpilot checks reviews for, among other things, spam, inappropriate language, and potential fake\r\n              reviews.<\/li>\r\n          <\/ul>\r\n          <p class=\"wtw-terms-note\">\r\n            This helps ensure that reviews come from people with a real purchase or service experience \u2014 in other words,\r\n            \u201creal reviews\u201d.\r\n          <\/p>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"reviews-3\">\r\n          <h2><span>Sectie 3<\/span>Hoe we omgaan met positieve en negatieve reviews<\/h2>\r\n          <ul>\r\n            <li>WTW Store does not pay for positive reviews and does not reward customers for leaving a particular\r\n              rating.<\/li>\r\n            <li>Wij verwijderen geen negatieve reviews alleen omdat ze negatief zijn.<\/li>\r\n            <li>\r\n              If a review may violate Trustpilot\u2019s guidelines (e.g., offensive content or not based on a genuine\r\n              experience),\r\n              we can report it to Trustpilot for investigation.\r\n            <\/li>\r\n            <li>Waar mogelijk reageren we op reviews om samen met de klant problemen op te lossen.<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n\r\n        <article class=\"wtw-terms-article\" id=\"reviews-4\">\r\n          <h2><span>Sectie 4<\/span>Trustpilot reviewbeleid<\/h2>\r\n          <p>\r\n            Trustpilot applies its own guidelines for reviewers and businesses. You can read these guidelines on\r\n            Trustpilot\u2019s website:\r\n          <\/p>\r\n          <p>\r\n            <a href=\"https:\/\/legal.trustpilot.com\/for-reviewers\/guidelines-for-reviewers\" target=\"_blank\"\r\n              rel=\"noopener\">\r\n              Bekijk De Richtlijnen Voor Reviewers Van Trustpilot\r\n            <\/a>\r\n          <\/p>\r\n          <p class=\"wtw-terms-note\">\r\n            This page provides detailed information on how Trustpilot handles reviews, which rules apply to reviewers,\r\n            and how misuse is prevented.\r\n          <\/p>\r\n        <\/article>\r\n\r\n        <div class=\"wtw-terms-footer\">\r\n          <a href=\"#reviews-top\" class=\"wtw-terms-top\">Terug Naar Boven \u2934<\/a>\r\n        <\/div>\r\n      <\/main>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer service \u2022 wtwstore.com Reviews &#038; Customer Ratings On this page, we explain where the reviews on wtwstore.com come from and how we ensure they are based on real customer experiences. Reviews via Trustpilot Real customers only Table of contents Section 1Source of our reviews Section 2Real and verified experiences Section 3How we handle positive [&hellip;]<\/p>","protected":false},"author":7,"featured_media":5651,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-5508","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reviews and customer ratings | WTW Store<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wtwstore.com\/belgie\/reviews-and-customer-ratings\" \/>\n<meta property=\"og:locale\" content=\"nl_BE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reviews and customer ratings | WTW Store\" \/>\n<meta property=\"og:description\" content=\"Customer service \u2022 wtwstore.com Reviews &#038; Customer Ratings On this page, we explain where the reviews on wtwstore.com come from and how we ensure they are based on real customer experiences. 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